Starting with the Adobe Flash Player 10 release, new versions of Flash Player are no longer available for Microsoft Windows 98, Microsoft Windows ME, Macintosh OSX 10.1-10.3, and Red Hat Enterprise Linux 3 and 4 operating systems. This is due to enhancements and features added in Flash Player 10 that cannot be supported on older operating systems, visit the following TechNote or Flash Player Support.
Do you have problems installing Microsoft GDI+?
GDI+ can be used in all Windows-based applications. GDI+ is new technology that is included in Windows XP and the Windows Server 2003. It is required as a redistributable for applications that run on the Microsoft Windows NT 4.0SP6, Windows 2000, Windows 98, and Windows Millennium Edition (Windows Me) operating systems. To download the latest redistributable, see Msdn or Msdc. You also may prefer to install it manually from dll-files.com.
Do you have problems running MapleCity?
- Please check your system configurations
- If the system doesn't meet the requirements of the game, the game will either not run at all or give off a less-than desirable performance. to ensure a smooth gaming experience, we recommend that you meet the recommended settings.
- Reporting Bugs or Broken links
- Please report your bugs here.
Do you have problems installing Adobe ActiveX 9?
Currently Adobe ActiveX 10 is not supporting our version of game. Please download Adobe ActiveX 9 here.
How to verify files?
The program md5sum is designed to verify data integrity using the MD5 (Message-Digest algorithm 5) 128-bit cryptographic hash, see How to MD5SUM. MD5 hashes used properly can confirm both file integrity and authenticity.In terms of integrity, an MD5 hash comparison detects changes in files that would cause errors.
Troubleshooting
My game is lagging a lot when I try to play.
You may have too much running on your computer. Try closing any unneeded programs as well extra tabs in your browser. It may also help to restart your browser, or even try a different one.
Additionally, some games (such as MapleCity) write a lot of data to your computer for saving your game. You may need to increase the amount that you allow Flash to save. You can do this by right-clicking on the game and clicking on "Settings...", then selecting the storage tab (it looks like a folder) and setting it to Unlimited.
My keys are sticking or not responding in the game I'm playing.
This is a problem that has been observed in Internet Explorer 8. If you're seeing it in other browsers, please use the Contact Us link in the Help menu at the top of the page to send in a non-game bug report to us so we can look into it.
If you are using IE8, we're working on trying to get a fix for it, but until then you have a few options. The simplest is to use another browser. Firefox and Chrome are both good alternatives that don't have the sticking problems with our application. If you must use IE8, one of our users (thank you bbiernat!) found a solution for the problem. You can read about it here in our tech support forum.
My save games are missing! Help!
Save games are stored as local files (called local shared objects or .sol files) on your computer. They're kind of like cookies only they're specific to Flash. This means that save games are only stored on a particular computer, so if you change computers you won't have access to them. Things like clearing your cookies and clearing your browser cache shouldn't delete them, but some software that is designed to remove temporary files for security reasons may delete your .sol files.
Unfortunately, there's not much we can do if you lose your files. We don't store them on our servers so sadly we can't help you with them. If you were playing on another computer you may be able to find the .sol files and transfer them over, though it can be complex to find them and make sure they go in the correct folders (this thread may help). You also may want to check that you're logged in as the correct user on your computer since .sol files are specific to whomever is logged in at that time.
1. Go to Folder Settings in Windows and turn hidden folders ON.
2. Next, go to
- Windows XP and Vista:
- For Web sites: %APPDATA%\Macromedia\Flash Player\#SharedObjects\<random code>\<domain>\<path>\<object name>.sol
- For AIR Applications, %APPDATA%\<AIR Application Reverse Domain Name>\Local Store\#SharedObjects\<flash filename>.swf\<object name>.sol
- Mac OS X:
- For Web sites, ~/Library/Preferences/Macromedia/Flash Player/#SharedObjects/<random code>/<domain>/<path from webserver>/<object name>.sol and~/Library/Preferences/Macromedia/Flash Player/macromedia.com/support/flashplayer/sys/<object name>.sol
- For AIR Applications, ~/Library/Preferences/<AIR Application Name>/Local Store/#SharedObjects/<flash filename>.swf/<object name>.sol
- Linux/Unix:
- ~/.macromedia/Flash_Player/#SharedObjects/<random id>/<domain>/<path>/<flash filename>.swf/<object name>.sol
4. Copy .sol files over to the chat.kongregate.com Overwrite any existing data there.
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